Privacy Policy

Vestime is a virtual try-on application for Shopify stores, developed by Viraj Perera. We enable customers to virtually try on clothing and accessories using AI-powered technology.

Contact Information:
Email: viraj.perera.dev@gmail.com
Address: Verona, Italy
Data Protection Officer: viraj.perera.dev@gmail.com

2.1 Personal Information You Provide:

• Photos: Images you upload to use our virtual try-on feature
• Usage Data: Information about how you interact with our app
• Device Information: Browser type, device type, operating system

2.2 Information We Receive from Shopify:

• Store information (store name, domain)
• Product information (for virtual try-on functionality)
• Basic user interaction data

2.3 Automatically Collected Information:

• IP address and geolocation data
• Session data and analytics
• Error logs and performance data

We use your information for the following purposes:

• Virtual Try-On Processing: Your photos are processed using AI to generate virtual try-on images
• Service Delivery: To provide and improve our virtual try-on functionality
• Analytics: To understand usage patterns and improve our service
• Support: To respond to your questions and provide customer support
• Legal Compliance: To comply with applicable laws and regulations

4.1 AI-Powered Virtual Try-On: We use artificial intelligence to process your photos and generate virtual try-on images. This processing is automated and typically takes 15-30 seconds.

4.2 Data Used for AI: Your uploaded photos are temporarily processed by our AI systems to create virtual try-on images. We do not use your photos to train our AI models.

4.3 Your Rights Regarding Automated Processing: You have the right to:

• Know when automated processing is being used
• Request human review of automated decisions (where applicable)
• Object to automated processing of your data

We share your information only in the following circumstances:

• AI Processing Service: Your photos are securely transmitted to our AI processing partner for virtual try-on generation
• Shopify Platform: Basic usage analytics to comply with Shopify's requirements
• Service Providers: Trusted third parties who help us operate our service (hosting, analytics)
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information. We do not share your photos with any third parties except for the AI processing necessary to provide the virtual try-on service.

We implement industry-standard security measures to protect your information:

• Encryption in transit (HTTPS/TLS)
• Secure data processing with authorized AI partners
• Access controls and authentication
• Regular security assessments
• Secure data deletion procedures

Photos: Your uploaded photos are automatically deleted from our servers within 24 hours of processing.

Generated Images: Virtual try-on results are stored temporarily and deleted within 30 days unless you download them.

Usage Data: Analytics and usage data is retained for up to 2 years for service improvement.

Account Data: Store and merchant data is retained as long as our app is installed on your store.

8.1 For EU Residents (GDPR):

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Request a copy of your data in a portable format
• Restriction: Request limitation of processing
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

8.2 For California Residents (CCPA/CPRA):

• Know: Know what personal information we collect and how it's used
• Access: Access your personal information
• Delete: Request deletion of your personal information
• Opt-Out: Opt out of the sale or sharing of personal information
• Correct: Request correction of inaccurate information
• Non-Discrimination: Not receive discriminatory treatment for exercising these rights

To Exercise Your Rights: Contact us at viraj.perera.dev@gmail.com with your request.

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place:

• Standard Contractual Clauses (SCCs) for EU transfers
• Adequacy decisions where available
• Data Processing Agreements with all processors
• Regular assessments of transfer mechanisms

We use essential cookies and similar technologies to:

• Enable core functionality of our app
• Remember your preferences
• Analyze usage patterns (with consent)
• Improve our service

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our app.

Our service is not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending notification through the Shopify app (for significant changes)

If you have questions about this Privacy Policy or our data practices, contact us:

For Shopify Merchants:

• We comply with Shopify's mandatory compliance webhooks
• We respond to data subject requests within 30 days
• We support Shopify's customer data request and deletion processes
• Our app integrates with Shopify's privacy settings

For Store Customers:

• Your interaction with our app is governed by this policy
• The merchant's privacy policy also applies to their store
• You can contact us directly regarding our app's data processing